FAQS

Why did you choose us?

That’s because care based on experience and passion always makes the difference we are always committed to giving you.

What areas do you provide your services in?

We provide our services Governorates of Greater Cairo and Giza and soon we will provide our services in other governorates.

 

What are the working hours?

We provide our services 24 hours a day, 7 days a week
Our office hours are:
Saturday – Thursday: 9 AM – 3 PM
Friday: 10 AM – 4 PM

How do I start home care services with Recovery ?

Call 01110324333 for an appointment. Then we will ask our staff to have one of our Nursing Supervisors come to your home and perform a free, no-obligation assessment. We will then based on your guidance identify caregivers who have the skills and personality to help you. You will then be able to meet with the caregiver, and if you agree they will start working for you.

Do I pay the caregiver directly?

No, you do not have to pay the caregivers directly. You will never be required to pay an additional fee to any employee.

Is the nurse available while the patient is in the hospital?

yes. Our dedicated nurses are available to patients in the hospital to provide familiarity and additional support to the patient.

Should I participate in the care of my relative?

You likely won’t need to be involved in the process of physical or medical care at all. However, family support will be very important to help the patient improve

What are the costs of your home care services?

Each family we serve receives a care plan tailored to their needs and budget. There are several factors that help in determining the exact cost:

– Number of care hours per week

– The level of home care services received (nurse  Add – nursing technician – nursing specialist)

– The areas in which the service is provided